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Privacy Policy

Introduction

At Parents in Motion, we are committed to protecting the privacy and ensuring the safety of our users, particularly drivers families and youth, who use our transit services. This Privacy Policy outlines how we collect, use, and safeguard personal information that is provided to us through our family and youth transit services. By accessing or using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect

  1. Personal Information:

    • When you create an account with us or use our transit services, we may collect certain personal information, such as:

      • Name

      • Email address

      • Phone number

      • Date of birth

      • Home address

      • Payment information (credit card details, billing address, etc.)

      • Emergency contact details

  2. Location Information:

    • To provide accurate and efficient transit services, we may collect your location information while using our services. This includes the pickup and drop-off locations, as well as the real-time location of the transit vehicle during your journey.

  3. Usage Data:

    • We may collect information about your usage of our transit services, including:

      • Dates and times of service usage

      • Routes taken

      • Duration of trips

      • Device information (such as device type, operating system, and browser type)

      • IP address

  4. Feedback and Communication:

    • If you choose to provide us with feedback, participate in surveys, or communicate with us through our customer support channels, we may collect your contact information and the content of your communication.

Use of Information

  1. Providing and Improving Services:

    • We use the collected information to provide, maintain, and improve our family and youth transit services, including trip scheduling, route optimization, and customer support. This includes using location information to track and manage transit vehicles, ensuring the safety and efficiency of the service.

  2. Safety and Security:

    • We prioritize the safety and security of our users. The information we collect, including location data, may be used to address emergency situations, respond to incidents, and enforce our terms of service.

  3. Communication:

    • We may use your contact information to send you important updates, service-related notifications, and promotional materials, subject to your preferences and applicable laws.

  4. Aggregated and Anonymized Data:

    • We may aggregate and anonymize the collected data to analyze trends, improve our services, and develop new features. This aggregated data does not identify individuals and is used for statistical and research purposes.

Data Retention and Security

  1. Retention Period:

    • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  2. Security Measures:

    • We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

  1. Service Providers:

    • We may engage trusted third-party service providers to assist us in delivering our services. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect the confidentiality and security of your information.

  2. Legal Requirements:

    • We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

      • Comply with legal obligations

      • Protect our rights or property

      • Prevent or investigate possible wrongdoing in connection with our services

      • Ensure the personal safety of users or the public

Your Rights and Choices

  1. Access and Update:

    • You have the right to access, update, and correct your personal information stored in our systems. You can do this by logging into your account or by contacting our customer support.

  2. Communications Preferences:

    • You can choose to opt-in or opt-out of receiving promotional materials and non-essential communications from us. You can manage your communication preferences through your account settings or by contacting us.

  3. Location Information:

    • You can control the collection of location information through the settings on your device or by adjusting the permissions granted to our mobile application.

  4. Data Deletion:

    • If you wish to delete your account or have your personal information removed from our systems, please contact our customer support. Please note that certain information may need to be retained for legal or legitimate business purposes.

Children's Privacy

Our family and youth transit services are intended for individuals of all ages, including children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we may have collected personal information from a child without proper consent, please contact us, and we will take appropriate steps to delete such information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates by posting the revised policy on our website or by other means of communication. Please review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: E. Contactus@ridepim.com

Conclusion

Protecting your privacy and ensuring the safety of your personal information is of utmost importance to us. We strive to maintain the highest standards of data protection and security. By using our family and youth transit services, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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